Are you interested in making a life-saving difference for children and adolescents? Would you enjoy being part of a team working to change the world for the better?

If you answered YES, then consider joining our Devereux Advanced Behavioral Health team!

In response to the humanitarian crisis at America’s ports of entry, Devereux provides short-term shelter care services for unaccompanied children who have come to the United States without a parent or legal guardian. Devereux will provide extremely high-quality, trauma-informed residential and educational services for unaccompanied children, with intense supports for their social and emotional health. We will also ensure they receive excellent and immediate physical healthcare including pediatric, dental and nutritional supports for every child.

Devereux’s ultimate goal is to ensure every unaccompanied child who receives our services is successfully and quickly discharged into the loving care of their family sponsor and, during the short time they are with us, have received best-in-class medical, therapeutic, recreational and educational services designed specifically to address the traumas they have sustained during, and often before, their migration journey. This is a very high benchmark to set, but we have already begun partnering with leading legal defense nonprofits to ensure children in our care have access to the finest immigration advocates and supports our country offers.

Benefits & Rewards:

• 24 vacation days (increases with years of service)
• 8 sick days
• Quality low cost benefits (you can view our plans by visiting https://benefits.devereux.org)
• 403(b) plan with employer match/contribution
• Employee Assistance Program
• Interested in advancing your career?  Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential.  This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment!  Learn more here

Schedule:

8am-5pm Monday-Friday, On call during weekends as well and Weekend coverage as needed.

Position:

The Bilingual Lead Case Manager coordinates all aspects of case management, safe and timely release services, and the delivery of therapeutic services, verification and continuation, and aftercare/discharge planning. He/she will participate in the development of, and coordinate the implementation of, assigned refugee children’s individual treatment plan to ensure that assigned children are receiving clinically appropriate, outcome-based, and cost effective treatment services. The Lead Case Manager will serve as liaison between assigned children, sponsors, Short-term Shelter program and the Multi-disciplinary Treatment Team. This leader will participate in, and coordinate the treatment plan reviews, educational plan meetings, and alternative staffing as needed. He/she will be responsible for training new case managers and supervising the work of the other case managers and will complete and monitors timely documentation completion. The Lead Case Manager will be the communication hub for all forms of communication pertaining to the child refugee and all other aspects of his/her care.

Primary Responsabilities Include:

• Assists Lead Case Manager with coordinating the daily activities of the Case Management program.
• Provide coverage for the Lead Case  Manager as needed.
• Ensures that services are in accordance with best practice and ORR guidelines.
• Ensures services are provided in a culturally appropriate manner Monitors outcomes and timelines to ensure that services are being provided according to contract.
• Participates in program quality planning and monitoring. Attends meetings as assigned and appropriate.
• Documentation to be completed in accordance with established Devereux policies and procedures and ORR guidelines.
• Actively supports with internal and external audits and accreditation activities as needed by agency.
• Provides contractual oversight to assigned staff members. 
• Conduct UC Portal review to ensure ORR compliance.
• Conduct review of closed case files and archive system.
• Supervise and support staff by providing daily supervision, support and guidance.
• Conduct data tracking that include UC portal, master census and TKPI/tableau.
• Assist in the completion of the quarterly report.
• Complete assigned duties as needed.
• Participates in Program Evaluation and Continuous Quality Improvement processes.

ement, mental health, bilingual, Spanish, non-profit, case aides

Required Skills:

• Master's degree in the behavioral sciences, human services, or social services field OR a Bachelor's degree and at least three years of pregressicve employment experience that demonstrates supervisory and case management experience. 
• 3 years of experience in assesment and treatment planning development.
• Bilingual in English/Spanish Preferred 
• Be compassionate, empathetic, and maintain sound boundaries.
• Have the ability to create and maintain a therapeutic treatment environment. 

Additionally:

• Fully immunized/vaccinated (or have a medical/religious exemption) for Varicella, MMR, TdAp, Influenza & COVID-19 prior to starting.
• Must be 21 years of age or older (per licensing standards)
• Valid Driver's License 

Devereux conducts a very thorough background check process to ensure the safety of the children in our care.Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.