We are looking for a Quality Management Specialist to conduct investigations involving individuals with intellectual and developmental disabilities across Chester, Delaware County and Montgomery Counties with an office based in Berwyn, PA.  

Primary Responsibilities Include:

• Conducting investigations involving allegations of abuse, neglect and other required investigations.
• Prepare incident management investigation reports
• Incident Management tracking
• Assisting with evaluating and implementing systems to improve quality, safety and to decrease risk
• Other duties as required

As a quality Management investagator you will monitor compliance with all regulatory and funding agencies. You will conduct and track all internal investigations regarding abuse and other care-related issues. You will also assist the Director of Quality Management by coordinating QM activities for the Center as well as Corporate offices.  You will serve as liaison with Corporate QM personnel, regulatory agencies, families, and Center personnel/operations regarding regulatory, Risk Management, and satisfaction issues.

You deserve to work somewhere that gives back to you!

Devereux is proud to offer 

ASCEND–the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment, among other benefits! 

Keywords: auditing, compliance,surveying, credentialing

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EDUCATION:  Bachelor's Degree in Human Services or related field. 

Must successfully complete approved OMR Investigation Certification program, Crisis Prevention/Intervention training, and other required training.

EXPERIENCE:  Minimum of 3 years experience in Human Services, Health Care, Social Services, or related field. 

Must possess and maintain valid driver's license

Must be at least 21 years of age