Do you enjoy having a positive impact and creating change for those in need in your the community? Use your data driven decision making skills in this Quality Improvment role with Devereux! 

The QI Specialist is responsible for working closely with other members of the Quality department and the Administration team to ensure quality improvements and outcome measures. 

Devereux Pocono provides programs and services for adults with developmental disabilities. Located in Newfoundland, PA, the QI Specialist will: 

- Support quality management including but not limited to data analysis and reporting

- Demonstrate and maintain an appropriate balance between operational realities and issues of program quality, effectiveness, and outcomes

- Assists with facilitating management and training of Quality Improvement activities

- Act as a Certified Investigator

- Serve as a resource person to all departments

Being a QI Specialist has its Advantages

At Devereux, you will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

- Unmatched professional development support and tuition benefits

- Technology to assist in making your job easier

- Clinical resources throughout the country

- Scheduling flexibility for work/life balance

- Knowledgeable & experienced team members

- Excellent benefits (learn more at (mydevereuxbenefits.org)

Pay Rate: $19.11-$21.79/hr dependent upon experience

You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty five thousand annually for graduate) and student loan repayment, among other benefits! 

Learn more about the Pocono Center!

What are current staff saying?

"My bosses were great, and working with the individuals was very rewarding. The support we gave them and to see the changes in their lives was a testimony in itself."

Keywords: Quality, Management, Program Improvement, Performance Improvement, Risk Management, Operations

EDUCATION: Bachelor's degree in Human Services, Health Care Administration or Social Services field. Highschool diploma and additional experience is lieu of degree may be accepted.

EXPERIENCE: Minimum of one year experience in quality management within the healthcare industry. Minimum of 1 year’ experience working with individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses.

Requires broad knowledge of healthcare organizational dynamics and delivery systems, principles and practices of quality improvement and regulatory and agency standards.  Must have excellent oral and written communication skills and project management skills.  Requires strong data collection and analytic skills utilizing computer applications.  Requries facilitation and training skills.  Ability to be adaptable, flexible, and change activities quickly.  Requires ability to make swift and sound decisions independently.