Are you an experienced Quality Improvement professional who is a compassionate team collaborator, putting people first, showing care and concern for all?  Are you a servant leader with a passion for serving others? Do you enjoy doing consulting, training and project management?

If you answered YES to any of these questions, then consider joining our Devereux Advanced Behavioral Health team!

Being a Quality Improvement Risk Manager has its Advantages.

In this role, you will collaborate with other dedicated professionals who share your passion for helping individuals in need. We offer:

• A unique opportunity where the work you perform will support Devereux’s National Center and Center in located in Central Florida, resulting in contributions that have relevance to the provision of services to individuals.
• Supportive team collegial work atmosphere with the ability to deliver high-quality Quality Improvement data analytics needed to support data driven decisions:
• The ability to serve as a servant leader in a collaborative environment with supportive leadership, while having an opportunity to make a significant impact in our organization.

Devereux’s National Quality Improvement Department is seeking a Risk Manager, for our Florida Center. Under the direction of the Director of Risk and Quality Management, this position will and managing risk related activities to identify, assess, mitigate and monitor regulatory and operational risks within our Florida Center.  This role will ensure compliance with applicable laws, regulations and accreditation standards while promoting a culture of safety and continuous improvement across all levels of care.

* Please note that the position will be located in Central Florida. 

Key Responsibilities will:

• Assess risk and management of potential risk across clinical and operational domains, including client safety, staff safety and legal liability.
• Conduct investigations of adverse events and critical incidents and perform root cause analysis.
• Ensure regulatory compliance and accreditation.

The successful Quality Improvement Manager candidate will have:

• Bachelor’s degree in healthcare administration, Behavioral Health, or a related field required. Master’s degree preferred.
• Minimum of three (3) years of experience in risk management, investigations, quality assurance, or compliance within a behavioral health setting.
• Minimum of three (3) years of experience of people management, strong customer service and consultative skills.
• Strong knowledge of risk assessment methodologies and regulatory requirements.
• Must have experience with data reporting and analytic skills. Experience with Power Apps preferred.
• Excellent oral and written communication skills to perform investigation and problem-solving.
• Ability to handle sensitive and confidential information with professionalism.
• Knowledge and understanding of project management, Devereux’s specialty areas/business lines, as well as the accreditation process.
• Must have superior writing and oral communication and relationship building skills.
• Proficient with Microsoft Office Suite and Electronic Health Systems.
• Requires flexibility and an ability to adapt to the demands of rapidly changing priorities. Must demonstrate use of sound judgement and be able to make quick and accurate decisions independently.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE