The QI Specialist is responsible for working closely with other members of the Quality department and the Administration team to ensure quality improvements and outcome measures. 

You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

- Unmatched professional development support and tuition benefits

- Technology to assist in making your job easier

- Clinical resources throughout the country

- Scheduling flexibility for work/life balance

- Knowledgeable & experienced team members

- Excellent benefits (learn more at (mydevereuxbenefits.org)

Pay Rate: $19.11-$21.79/hr dependent upon experience

Devereux Pocono provides programs and services for adults with developmental disabilities. Located in Newfoundland, PA, the QI Specialist will: 

• Support quality management including but not limited to data analysis and reporting
• Demonstrate and maintain an appropriate balance between operational realities and issues of program quality, effectiveness, and outcomes
• Assists with facilitating management and training of Quality Improvement activities
• Act as a Certified Investigator
• Serve as a resource person to all departments

You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty five thousand annually for graduate) and student loan repayment, among other benefits! 

What are current staff saying?

"My bosses were great, and working with the individuals was very rewarding. The support we gave them and to see the changes in their lives was a testimony in itself."

Keywords: Quality, Management, Program Improvement, Performance Improvement, Risk Management, Operations

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EDUCATION: Bachelor's degree in Human Services, Health Care Administration or Social Services field. Highschool diploma and additional experience is lieu of degree may be accepted.

EXPERIENCE: Minimum of one year experience in quality management within the healthcare industry. Minimum of 1 year’ experience working with individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses.

Requires broad knowledge of healthcare organizational dynamics and delivery systems, principles and practices of quality improvement and regulatory and agency standards.  Must have excellent oral and written communication skills and project management skills.  Requires strong data collection and analytic skills utilizing computer applications.  Requries facilitation and training skills.  Ability to be adaptable, flexible, and change activities quickly.  Requires ability to make swift and sound decisions independently.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE