Position: People Operations Generalist

Salary Range: $61,500-$70,110 annually

Schedule: Monday - Friday, with occasional flexibility to work outside of regular business hours based on the needs of the center

Location: Homestead, Pa

About Devereux TCV 
Devereux Advanced Behavioral Health's Turtle Creek Valley (TCV) campus is dedicated to improving the lives of children, adolescents, and adults facing emotional, behavioral, developmental, and intellectual challenges. Through specialized education, residential treatment, behavioral health services, and community-based support programs, our team helps individuals build skills, achieve greater independence, and reach their fullest potential. At Devereux, every team member plays a vital role in creating safe, supportive environments where those we serve can thrive. Our work is driven by compassion, clinical excellence, and a commitment to making a meaningful difference in the lives of individuals, families, and communities every day. 

JOB SUMMARY:

This role serves as a strategic People Operations partner responsible for fostering a positive employee experience and supporting organizational effectiveness through employee relations, performance management, employee engagement, workforce analytics, and policy administration. The People Operations Generalist partners with leaders across the center to provide guidance on employee relations matters, conduct workplace investigations, support performance improvement initiatives, and promote a culture of accountability, inclusion, and engagement. This position is responsible for analyzing and reporting workforce metrics, identifying trends, and providing data-driven recommendations to support operational and talent decisions. In addition, the role serves as the primary liaison between the center and the People Operations Support Center for benefits, leave administration, workers' compensation, unemployment, and HRIS-related matters, ensuring timely resolution of colleague needs. The People Operations Generalist also oversees the implementation, communication, and consistent application of center-level policies and procedures in alignment with Devereux National policies, regulatory requirements, and organizational best practices.

Professional Skills

1. Employee Relations & Policy Administration
   Ability to provide guidance on employee relations matters, conduct workplace investigations, resolve workplace concerns, and ensure consistent application of center-level policies in alignment with Devereux National standards and employment laws.

2. Performance Management & Leadership Support
   Partners with leaders to support performance management processes, including coaching, corrective action, performance improvement planning, employee development, and policy interpretation.

3. Employee Engagement & Retention
   Supports employee engagement, recognition, retention, and culture initiatives through data analysis, employee feedback, and collaboration with operational leadership. Partner with center leadership and culture champions to foster an engaging, inclusive, and values-driven workplace culture that supports employee engagement and retention.

4. Workforce Analytics & Reporting
   Analyzes and reports on workforce metrics including turnover, retention, vacancies, headcount, employee relations trends, and other key indicators to support organizational decision-making.

5. People Operations Support Center Liaison
   Serves as the primary center liaison for employee records, benefits, leaves of absence, workers' compensation, unemployment, and HRIS-related matters, partnering with the People Operations Support Center to resolve employee and manager inquiries.

6. Policy Compliance & Process Improvement

Leads implementation and administration of center-level policies consistent with Devereux National policies and regulatory requirements. Ensures compliance with federal, state, and local employment laws. Recommends process improvements that enhance efficiency, compliance, and the employee experience. Supports audits, investigations, training, and special People Operations initiatives.

Interested in advancing your career? Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment! 

What Devereux TCV offers YOU:

• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid sick leave,
• 403 (b) retirement plan.
• Employee Assistance, wellness and work/life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.

EDUCATION: Bachelor’s degree; SPHR or PHR certification is a plus. 

EXPERIENCE: A minimum of five (5) years of Human Resources Generalist experience with a focus on benefits and leaves. Knowledge of all federal and state laws and regulatory compliance.

PHYSICAL REQUIREMENTS:  Continuously requires sitting.  Seldom requires walking, standing, and stooping/bending (0 - 1/4 of the workday).  Seldom requires lifting 5- 20 pounds. Continuous use of office equipment often requiring repetitive wrist/hand movement, and vision (3/4 – 4/4 of the work day).  Range of hearing and vision sufficient to operate standard office machines and communicate with co-workers and stakeholders in person and via telephone. Free of dependency and abuse of illegal or illicit drugs, alcohol, inhalants, or other chemical substances or controlled substances.  Seldom drives a Devereux vehicle. Continuously works inside in areas that are adequately lighted and ventilated.  Some fluctuations in temperature. 

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview 

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.    

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care. 

Our Culture, Our Expectations  

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

What Devereux Offers You 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program. 

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!  

Devereux is a drug-free workplace, drug screening required. EOE